The first few minutes after a collision matter, both for your safety and for how smoothly your claim goes afterwards. If you or anyone else is injured, or the road is blocked, call 999 first.
Once everyone is safe, take photographs of the surrounding area with both vehicles included in shot, so the position and context of the accident is clear. If there's dash cam or CCTV footage available, note where it came from, and get the details of any witnesses nearby — a name and phone number is enough.
Take a clear photo of the other vehicle, including its number plate, and get the other driver's name and contact details along with their insurer if they have it to hand. Avoid admitting fault at the scene, even informally — liability is often more complicated than it first appears.
Finally, call MotorClinicUK on 0116 2018 111. We'll arrange recovery if your vehicle isn't driveable, a like-for-like replacement vehicle, and take over the process of dealing with insurers, repairers and, if needed, legal experts from there.